Background

Mammal Healthcare understands that your privacy is important. We respect the privacy of our clients, employees, partners, and all individuals. We only collect and use personal data as described here, consistent with our legal obligations and your rights.

About Us

Mammal Healthcare provides veterinary services through our membership-based animal hospital.

What This Policy Covers

This Privacy Policy explains how Mammal Healthcare collects, uses, and protects your personal data. It outlines the types of data we collect, our lawful reasons for processing data, and your rights under data protection laws.

What is Personal Data?

Personal data is any information relating to an identifiable individual. This includes your name, contact details, profile data, and other identifiers.
We do not collect any special category or sensitive personal data.
Your Data Protection Rights
You have the following rights relating to your personal data:

• The right to be informed about data collection
• The right to request access to your data
• The right to have inaccurate data updated
• The right to have data deleted
• The right to restrict processing of your data
• The right to object to how we use your data
• The right to withdraw consent
• The right to data portability
• Rights relating to automated decision making and profiling

What Data We Collect and How

We collect personal and non-personal data as outlined below:

• Data Category Collection Method
• Identity data Directly and from official sources
• Contact data Directly
• Account data Directly and from official sources
• Transaction data Directly and from payment processors
• Profile data Directly and from social media
• Usage data Automated system logging

How We Use Your Data

We use your data as needed to provide our service, communicate with you, and operate our business. This includes:

• Providing veterinary services
• Managing your account and payments
• Personalising your experience
• Communicating with you
• Administering our business operations

How Long We Keep Your Data

We retain your data only as long as needed for the purposes outlined in this policy. This may involve keeping data after our service relationship ends.

Data Storage and Transfers

We store data in the UK. Some data may be stored in third countries under adequate safeguards.

Data Sharing

We do not share your data except to comply with laws, in connection with mergers/acquisitions, and with parent/subsidiary organisations.

Your Data Rights and Choices

You can request access to the data we hold on you. You also have rights to correct, delete, restrict, and receive your data. Contact us to exercise these rights.

Contacting Us

Please contact us at [email protected] with any questions about this Privacy Policy or your data rights.

Policy Updates

We may occasionally update this Privacy Policy. We encourage you to review this policy periodically.